<?xml version="1.0" encoding="UTF-16"?>
<Presentation>
<pptaddin>Articulate Presenter version 6 Pro,build10</pptaddin>
<Filename>C:\Gabby\Coetzee\Mod 1 and 2 - Future Now\Part 1\Publish\Future Now Mod 1-NEW-v19-newvids.pptx</Filename>
<LmsProperties>
<protocol>
<method>SCORM</method>
<version>1.2</version>
</protocol>
<completion>
<method>QUIZ</method>
<threshold>80</threshold>
<target>cd9f8b6f-fe22-4606-a9fc-c12face042b7</target>
</completion>
</LmsProperties>
<BuiltinProperties>
<Title><![CDATA[Module 1: Managing Effective Coaching Conversations]]></Title>
<BasePath>Future Now Mod 1-NEW-v19-newvids</BasePath>
<PresenterName><![CDATA[]]></PresenterName>
<PresenterTitle><![CDATA[]]></PresenterTitle>
<PresenterCompany><![CDATA[]]></PresenterCompany>
<PresenterEmail><![CDATA[]]></PresenterEmail>
<PresenterBio><![CDATA[]]></PresenterBio>
<PresenterPhoto/>
</BuiltinProperties>
<References>
<Doc>
<Title><![CDATA[Coaches Forum]]></Title>
<Type>link</Type>
<Data><![CDATA[http://www.advancedcoaching.com/lms/mecc/mecc.html]]></Data>
</Doc>
<Doc>
<Title><![CDATA[Basic Coaching Conversation]]></Title>
<Type>file</Type>
<Data><![CDATA[basic coaching conversation.pdf]]></Data>
</Doc>
<Doc>
<Title><![CDATA[Glossary of Terms]]></Title>
<Type>file</Type>
<Data><![CDATA[mecc glossary of terms.pdf]]></Data>
</Doc>
</References>
<Slides>
<Slide id="ca5bb29e-464b-404e-bd9f-0476d2eb0826">
<Filename>slide1.swf</Filename>
<BackgroundFile>bgd1l1.swf</BackgroundFile>
<Title><![CDATA[ Managing Effective Coaching Conversations]]></Title>
<Notes><![CDATA[Welcome to Managing Effective Coaching Conversations. This online learning series is designed to support you in structuring your coaching conversations in the best possible way with your client, coachee or employee. Our job as coaches is to create a context for results. The best possible way to create this context is to master the art of conversation.  ]]></Notes>
<notesswfbig>notes/notesbig1.swf</notesswfbig>
<NotesHeightBig>51</NotesHeightBig>
<notesswfsmall>notes/notessmall1.swf</notesswfsmall>
<NotesHeightSmall>153</NotesHeightSmall>
<SlideTime>25</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Managing Effective Coaching Conversations Module 1 Future Now – Part 1 ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="6844b87b-6b04-4f53-86dc-be5b469ad33e">
<Filename>slide2.swf</Filename>
<BackgroundFile>bgd1l2.swf</BackgroundFile>
<Title><![CDATA[Four Key Elements]]></Title>
<Notes><![CDATA[I’m going to show you four different ways that you can master the art of coaching conversations, and specifically, I’m going to give you a way to use the future as a point of leverage to support your client in achieving great results.  I’m also going to show you a way to structure basic coaching conversations.  How do you maneuver yourself from one point to the other, from one conversation to the other without losing yourself or the client in the process?  I’m also going to give you a very powerful way to work through a self-limiting belief - you know, that one thing that keeps your client from achieving success that they know they can have, and you as their coach also know is possible.  And finally, we’re going to take a look at what are the hidden motivators.  Those hidden intentions that your client has that could sabotage them or keep them stuck or at the very least, keep them from the possibility that they have by working with you as their coach.  ]]></Notes>
<notesswfbig>notes/notesbig2.swf</notesswfbig>
<NotesHeightBig>138</NotesHeightBig>
<notesswfsmall>notes/notessmall2.swf</notesswfsmall>
<NotesHeightSmall>400</NotesHeightSmall>
<SlideTime>44</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Four Key Elements ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-four key elements-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>198</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>55823</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="3915870d-c60f-42a1-aa50-8aa81d2a5f1f">
<Filename>slide3.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Future Now Coaching Model]]></Title>
<Notes><![CDATA[This is the Future Now Coaching Model.  I believe this is the key thing that you need to explore in your coaching with your client in order to have leverage in this relationship.  I’ve used this model over the last 17 years in different forms and in different ways, and really took some time in the last few years to uncover the model, to explore it - kind of like a laboratory to take a look at what really, really works when working with a client using this particular model. ]]></Notes>
<notesswfbig>notes/notesbig3.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall3.swf</notesswfsmall>
<NotesHeightSmall>225</NotesHeightSmall>
<SlideTime>30</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Future Now Coaching Model Future Now ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="70ae093f-0d94-404f-b7a8-5b0ccb2ace48">
<Filename>slide4.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Drive a Compelling Future]]></Title>
<Notes><![CDATA[Most of your clients are going to try their very best to get you to fix their current experience.  Your job is to drive a compelling future for your client in such a way that they will participate in the current place in a different way.]]></Notes>
<notesswfbig>notes/notesbig4.swf</notesswfbig>
<NotesHeightBig>51</NotesHeightBig>
<notesswfsmall>notes/notessmall4.swf</notesswfsmall>
<NotesHeightSmall>109</NotesHeightSmall>
<SlideTime>16</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Drive a Compelling Future ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="da891a0f-fda3-4971-b9b2-205b91abe07f">
<Filename>slide5.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Making a Difference Today]]></Title>
<Notes><![CDATA[I’ve now trained over 400 coaches in this specific methodology and the feedback has been phenomenal.  We’ve seen great success with a number of different clients all the way from top CEOs to a mom and pop shop who tried to turn their business around in a tough economy.   Even though I’m teaching you today the Future Now method, I want to be very emphatic and clear with you that what coaching is about is dealing with the present.  We want to make a difference for our client today, right now, right where you are in what you’re doing. The way we go about it is a little different than just talking about your current circumstances.  So I’m going to show you a way to have key leverage in your coaching conversations in order to make a difference for your client today.   ]]></Notes>
<notesswfbig>notes/notesbig5.swf</notesswfbig>
<NotesHeightBig>182</NotesHeightBig>
<notesswfsmall>notes/notessmall5.swf</notesswfsmall>
<NotesHeightSmall>371</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Making a Difference Today Future Now ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-making a difference today-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>198</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>48221</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="3c82c52d-d772-463d-a865-577cf04d17f5">
<Filename>slide6.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Therapy Leverages the Past]]></Title>
<Notes><![CDATA[Now, let’s discuss therapy for a moment.  You see, therapy deals with the past, but it’s a behavioral science which means it really wants to affect the client’s present experience.   If you go to therapy or if I go to therapy, what we want to do is have a different experience today.  What therapists do is they use the past as leverage to create a different experience for somebody today.  By taking a look at the past and reframing it, seeing if there’s a different way to look at the past, to see things that happened in the past, we can create a new experience for a client today.]]></Notes>
<notesswfbig>notes/notesbig6.swf</notesswfbig>
<NotesHeightBig>109</NotesHeightBig>
<notesswfsmall>notes/notessmall6.swf</notesswfsmall>
<NotesHeightSmall>254</NotesHeightSmall>
<SlideTime>40</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Therapy Leverages the Past Today Past Future Therapy Coaching ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="64fe5ac3-52d3-4ada-946a-0de43908e776">
<Filename>slide7.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Coaching Leverages the Future]]></Title>
<Notes><![CDATA[In a similar fashion, coaching takes a look at the future - where we’re going, what the client is headed for – and we reframe that way of looking at the future in a way that changes the way the client participates today.  If my coaching doesn’t make a difference for you today, what really is the point?  I want to use the future as leverage to change your life today.]]></Notes>
<notesswfbig>notes/notesbig7.swf</notesswfbig>
<NotesHeightBig>65</NotesHeightBig>
<notesswfsmall>notes/notessmall7.swf</notesswfsmall>
<NotesHeightSmall>167</NotesHeightSmall>
<SlideTime>26</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Coaching Leverages the Future Today Past Future Therapy Coaching ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="73a47174-fb6a-443c-9356-f16f3584be2b">
<Filename>slide8.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Like Driving a Car]]></Title>
<Notes><![CDATA[A very powerful metaphor in this regard is to think of coaching like driving a car.  When you’re driving a car, you’re looking through the windshield.  You’re looking at where you’re going.  It’s really important for you to see where it is you’re headed, what are the signs and the lamp posts and the different things that show you what environment you’re in and where is it that you’re going.]]></Notes>
<notesswfbig>notes/notesbig8.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall8.swf</notesswfsmall>
<NotesHeightSmall>182</NotesHeightSmall>
<SlideTime>22</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Like Driving a Car ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="982a41e7-67a1-4d1f-b655-c27c4f774a3c">
<Filename>slide9.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Still Need the Rearview Mirror]]></Title>
<Notes><![CDATA[Just as important in the car and in the coaching scenario is the rearview mirror.  I don’t know if you’ve ever tried to drive a car without a rearview mirror - it can be a little dangerous.  So what’s the rearview mirror for?  The rearview mirror is to make sure that what’s behind you doesn’t catch up to you, especially when you’re going to stop or you’re thinking of passing somebody else. You’ve got to make sure when you’re working with a client and they’re reaching for their future, it’s important that you make sure that nothing from the past or on the sides of the client’s current experience gets in the way of your client achieving the future they say that they want.]]></Notes>
<notesswfbig>notes/notesbig9.swf</notesswfbig>
<NotesHeightBig>109</NotesHeightBig>
<notesswfsmall>notes/notessmall9.swf</notesswfsmall>
<NotesHeightSmall>284</NotesHeightSmall>
<SlideTime>40</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Still Need the Rearview Mirror Make sure what’s behind you doesn’t catch up to you ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="b52cbcf9-f0cf-48ed-a689-fbdf9c8a0453">
<Filename>slide10.swf</Filename>
<BackgroundFile>bgd1l6.swf</BackgroundFile>
<Title><![CDATA[Jackie’s Story]]></Title>
<Notes><![CDATA[But first, meet Jackie. We’re going to explore her story as we learn about the Future Now model, to give you some concrete illustrations of how you can use this model with your own clients. Jackie has been at her company for 4 years and has moved up the corporate ladder methodically to her current status as the number two salesperson in the entire company. Of the top 10 salespeople in the company, Jackie is the only woman and the 2nd youngest in the sales department. She is enthusiastic, energetic, and unapologetic about her quick ascension to the number two spot on the sales team. Jackie has been in the number two spot for 18 months, but she is afraid that she has stalled at this level.  As we proceed, we’ll use the Future Now model to help Jackie break out of this plateau.]]></Notes>
<notesswfbig>notes/notesbig10.swf</notesswfbig>
<NotesHeightBig>167</NotesHeightBig>
<notesswfsmall>notes/notessmall10.swf</notesswfsmall>
<NotesHeightSmall>371</NotesHeightSmall>
<SlideTime>45</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Jackie’s Story 4 years at company Moved up to #2 in sales Only woman in top 10 2nd youngest in department #2 in sales for 18 months Stalled at this level ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="ad2d2b4e-ff94-4319-880d-fb06ccc0ce88">
<Filename>slide11.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Internal Conversations out Loud]]></Title>
<Notes><![CDATA[So let's dive a little deeper into this Future Now model. Before we do that, let's lay a real good foundation. What is coaching?  I believe coaching is creating an opportunity or a context where somebody can have their internal conversation out loud.   What we want to do in coaching is create this context an environment where somebody can explore those conversations that are in the deep inner parts of their soul, because that’s the conversation that governs the way that they participate into their own possibility.   ]]></Notes>
<notesswfbig>notes/notesbig11.swf</notesswfbig>
<NotesHeightBig>138</NotesHeightBig>
<notesswfsmall>notes/notessmall11.swf</notesswfsmall>
<NotesHeightSmall>269</NotesHeightSmall>
<SlideTime>0</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Internal Conversations out Loud ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-internal conversations out loud-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>196</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>32809</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="13647ea2-f39f-403c-a6ef-d70e954b7f4b">
<Filename>slide12.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[What Is Client Saying to Self?]]></Title>
<Notes><![CDATA[What is it that people are really saying to themselves when nobody’s looking?  What’s the conversation that you or your client have with themselves or with yourself that keeps you from accessing all of the wonderful things that you could do if you participated fully, if you lived with discipline, if you gave it 100% of everything that’s within you.  We want to explore those conversations. ]]></Notes>
<notesswfbig>notes/notesbig12.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall12.swf</notesswfsmall>
<NotesHeightSmall>196</NotesHeightSmall>
<SlideTime>28</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[What Is Client Saying to Self? ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="e016aeb5-c9fb-4947-b435-e51dedfd10e1">
<Filename>slide13.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Interpreting as You Listen]]></Title>
<Notes><![CDATA[Now these internal conversations are interesting.  Like, for instance, right now what you're really listening to is the conversation in your head. You’re taking everything I’m saying and measuring it to everything you’ve heard before.  Does it add up; does it fit; does it fit with this client or with that coach or with that leadership guru?  You’re measuring and judging the conversation.  That’s okay, not a problem.  I believe what I’m saying and I hope you believe what I’m saying.   ]]></Notes>
<notesswfbig>notes/notesbig13.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall13.swf</notesswfsmall>
<NotesHeightSmall>225</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Interpreting as You Listen ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-interpreting as you listen-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>196</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>27872</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="0d26107b-59cf-44a0-9ffe-3dc7f90bf32f">
<Filename>slide14.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Internal Conversations Govern You]]></Title>
<Notes><![CDATA[The key thing is that what governs you is this internal conversation.  Some of you have got other conversations going on.  Perhaps you’re thinking about lunch or you’re thinking about dinner, or you’re thinking about the chocolate that you shouldn’t have had but you did have anyway. Or perhaps you’re infatuated with your own success.  You’re not even in touch with the things that keep you from the greater possibility.  It’s like Marshall Goldsmith says, “What got you here won’t get you there.”  So what we want to do is uncover these conversations.    ]]></Notes>
<notesswfbig>notes/notesbig14.swf</notesswfbig>
<NotesHeightBig>124</NotesHeightBig>
<notesswfsmall>notes/notessmall14.swf</notesswfsmall>
<NotesHeightSmall>269</NotesHeightSmall>
<SlideTime>31</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Internal Conversations Govern You ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="3c74a177-77f0-4d4d-b279-1449cf1c905e">
<Filename>slide15.swf</Filename>
<BackgroundFile>bgd1l2.swf</BackgroundFile>
<Title><![CDATA[Opportunities for Self-Awareness]]></Title>
<Notes><![CDATA[They could be an internal conversation, a Meta conversation; perhaps there’s even a cultural conversation.  There’s a conversation about the economy.  Ultimately, what we want to do as coaches is create an environment where somebody has their internal conversation out loud.  We want to give them an opportunity for self-awareness, to hear their own thinking out loud.  ]]></Notes>
<notesswfbig>notes/notesbig15.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall15.swf</notesswfsmall>
<NotesHeightSmall>182</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Opportunities for Self-Awareness ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-opportunities-for-self-awareness521x293.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>98</x>
<y>156</y>
<width>524</width>
<height>296</height>
<actualwidth>524</actualwidth>
<actualheight>296</actualheight>
</position>
<framecount>0</framecount>
<duration>22648</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="0d9a54ef-deec-4987-9dc4-dc283511d983">
<Filename>slide16.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Thinking inside Your Heart]]></Title>
<Notes><![CDATA[It’s surprising sometimes when you hear what it is that you’re thinking on the inside of your heart.  We want to create that opportunity because coaching lives in language.  People are either languaging themself back into starkness or they’re languaging themself into the power possibility of the future.  Our job is to create a context to develop their language into this possibility that the future holds.  ]]></Notes>
<notesswfbig>notes/notesbig16.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall16.swf</notesswfsmall>
<NotesHeightSmall>182</NotesHeightSmall>
<SlideTime>30</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Thinking inside Your Heart ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="237a0138-17e7-4d46-8923-d97443c9372b">
<Filename>slide17.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Future: Point B]]></Title>
<Notes><![CDATA[So think of the future as Point B .  This Point B is not some fantastical or fantasy type of idea of a client that says, “I want to change my whole life.”  This is a specific point that the client wants to reach within a specific timeframe.  ]]></Notes>
<notesswfbig>notes/notesbig17.swf</notesswfbig>
<NotesHeightBig>51</NotesHeightBig>
<notesswfsmall>notes/notessmall17.swf</notesswfsmall>
<NotesHeightSmall>109</NotesHeightSmall>
<SlideTime>19</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Future: Point B Future      Point B ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="f94503e3-d70b-4db7-96dc-462fe59cca4a">
<Filename>slide18.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Responsibility]]></Title>
<Notes><![CDATA[Now think about responsibility.  That’s a powerful English word.  If we were to divide that word up into two, it is a response to ability.  What you and I are continually doing with our client is getting them to respond to their own abilities.  You see, the general human condition is that we stop; that we resist; we withdraw our participation; we don’t act into our own possibility.  ]]></Notes>
<notesswfbig>notes/notesbig18.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall18.swf</notesswfsmall>
<NotesHeightSmall>167</NotesHeightSmall>
<SlideTime>31</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Responsibility Ability Response to Responsibility ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="76caea1c-9c59-4cb5-8597-3cc280bbacda">
<Filename>slide19.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Participating in Possibility]]></Title>
<Notes><![CDATA[See, our job as coaches is to get our client to participate into their own possibility, to respond to their own abilities.  That powerful word responsibility.  We’re constantly pushing responsibility back to the client so that they would rise to the occasion and achieve the results and get to the future that they’ve been hoping for.]]></Notes>
<notesswfbig>notes/notesbig19.swf</notesswfbig>
<NotesHeightBig>65</NotesHeightBig>
<notesswfsmall>notes/notessmall19.swf</notesswfsmall>
<NotesHeightSmall>153</NotesHeightSmall>
<SlideTime>25</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Participating in Possibility Responsibility Responsibility ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="c2a5a632-8910-44da-a84c-982d7d03555d">
<Filename>slide20.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Committing to Point B]]></Title>
<Notes><![CDATA[We take Point B and leave it undefined so that we wouldn’t have to live with the rigor of stepping into our own possibility.  So what we’re doing as coaches is creating a powerful context of results by getting our client to commit to a Point B, a specific place in the future, that allows our client to take a look at what’s needed and wanted in order to get to this Point B.]]></Notes>
<notesswfbig>notes/notesbig20.swf</notesswfbig>
<NotesHeightBig>65</NotesHeightBig>
<notesswfsmall>notes/notessmall20.swf</notesswfsmall>
<NotesHeightSmall>167</NotesHeightSmall>
<SlideTime>27</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Committing to Point B Point B ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="b2d93ce1-eefe-4f5c-b184-31e6fbba877d">
<Filename>slide21.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Powerful Energy of Hope]]></Title>
<Notes><![CDATA[Creating Point B is a very powerful thing cause it allows us to access two of the most powerful energies available to mankind, the first one being hope.  Hope is this confident expectancy that the future is worth participating into.  Hope creates a powerful, positive experience that we know from neuroscience perspectives is what’s needed for a client to participate in a new way.]]></Notes>
<notesswfbig>notes/notesbig21.swf</notesswfbig>
<NotesHeightBig>65</NotesHeightBig>
<notesswfsmall>notes/notessmall21.swf</notesswfsmall>
<NotesHeightSmall>167</NotesHeightSmall>
<SlideTime>32</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Powerful Energy of Hope Point B Hope Hope is the confident expectancy that the future is worth participating into. ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="c3e2b243-a7cf-4f4d-840b-30f1213cabc1">
<Filename>slide22.swf</Filename>
<BackgroundFile>bgd1l7.swf</BackgroundFile>
<Title><![CDATA[Jackie’s Point B]]></Title>
<Notes><![CDATA[Jackie has thought long and hard about her Point B, and she has set herself an ambitious goal. Jackie’s mandate for herself is to become the youngest and first female head of sales in the company’s history. The number one salesperson at Jackie’s company earns an increase in financial compensation and is designated to lead the sales department’s initiatives and training amongst other things, and is assigned a team to help create and execute sales goals. In the 40-year history of Jackie’s company, no woman has ever reached this level in the sales department. ]]></Notes>
<notesswfbig>notes/notesbig22.swf</notesswfbig>
<NotesHeightBig>109</NotesHeightBig>
<notesswfsmall>notes/notessmall22.swf</notesswfsmall>
<NotesHeightSmall>254</NotesHeightSmall>
<SlideTime>32</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Jackie’s Point B Become the youngest and first female head of sales. ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="32329044-bee5-42a4-b5bf-a690857320c4">
<Filename></Filename>
<BackgroundFile></BackgroundFile>
<Title><![CDATA[Leveraging Jackie's Hope]]></Title>
<SlideText><![CDATA[Leveraging Jackie's Hope]]></SlideText>
<Notes><![CDATA[Try this exercise to see how you can build from Jackie’s Point B.Exercise: What are ways you can leverage Jackie’s specific hope? Response: For Jackie, her expression of hope is “I will become head of sales because I am engaging and get results”.  Hope is the belief that something better is possible. Hope is an emotional connection to the future you desire. As Jackie’s coach, you can use this hope, the future now, as leverage to address the current scenario and to design a way toward the desired outcome. Hope provides a pathway to participate.]]></Notes>
<notesswfbig>notes/notesbig23.swf</notesswfbig>
<NotesHeightBig>138</NotesHeightBig>
<notesswfsmall>notes/notessmall23.swf</notesswfsmall>
<NotesHeightSmall>269</NotesHeightSmall>
<SlideTime>35.687</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<framerate>30</framerate>
<engage>
<filename>data/swf/engage_467/engage.swf</filename>
<trap>false</trap>
</engage>
</Slide>
<Slide id="cd7004a9-1af7-4cac-a5ba-99bfaf8dc5ef">
<Filename>slide24.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Avoid Reactive Coaching]]></Title>
<Notes><![CDATA[You see, if your client starts the coaching with Point A, with their current reality, with what’s most relevant to them today, and enrolls you into fixing Point A - “Hey, Coach, can you help me with this?”  “Can you just tell me how to interpret this reality?”  “Can you tell me what to do to have a better life today?” - without exploring a powerful, clear Point B, there really isn’t any hope.	All you’re doing as a coach is trying to make your client feel better.  Now lots of coaches fall into this trap.  I call it reactive coaching.  Your client tells you what’s going on and you’re trying to reframe what’s going on so that your client will feel better, rather than create a powerful Point B, a clear commitment to the future that will require your client, not to just feel better, but to participate differently in order to create the future that they say that they want.  This hope, this energy that is intangible and yet incredibly powerful, is what I believe is absolutely essential to have a powerful coaching conversation. ]]></Notes>
<notesswfbig>notes/notesbig24.swf</notesswfbig>
<NotesHeightBig>153</NotesHeightBig>
<notesswfsmall>notes/notessmall24.swf</notesswfsmall>
<NotesHeightSmall>414</NotesHeightSmall>
<SlideTime>68</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Avoid Reactive Coaching Don’t fall for the trap of reactive coaching ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="6f44884e-4dd1-4582-83ae-68207a6e0b19">
<Filename>slide25.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Second Powerful Energy: Faith]]></Title>
<Notes><![CDATA[The second element of energy is faith.  Now, faith is a very interesting thing because faith is not just a belief, but it’s action that meets these beliefs.  It’s the confident expectancy of a powerful future.  And the next part of this definition of faith is extremely powerful and important - it’s the substance of things hoped for.  Faith, this acting into possibility, is what gives gravity to coaching.  ]]></Notes>
<notesswfbig>notes/notesbig25.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall25.swf</notesswfsmall>
<NotesHeightSmall>182</NotesHeightSmall>
<SlideTime>35</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Second Powerful Energy: Faith Point B Hope Faith Faith is action that meets belief. ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="35aa3c26-2f98-434d-ad82-59d57cd20dcb">
<Filename>slide26.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Value Comes from Participation]]></Title>
<Notes><![CDATA[This is not a religious experience, even though there’s a lot that we can learn from that.  Hope and faith is the powerful, positive energy that we access in coaching that gives our clients a positive environment, but also causes them to participate.  And ultimately, you and I both know that the value of coaching does not come from the information, does not come from my kindness or my care; the value of coaching is in the client participating into their own possibility.  Participation equals value.]]></Notes>
<notesswfbig>notes/notesbig26.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall26.swf</notesswfsmall>
<NotesHeightSmall>225</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Value Comes from Participation ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-value-comes-from-participation-521x293.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>98</x>
<y>156</y>
<width>524</width>
<height>296</height>
<actualwidth>524</actualwidth>
<actualheight>296</actualheight>
</position>
<framecount>0</framecount>
<duration>35944</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="3a133383-190d-4fad-9276-07741d7c1507">
<Filename>slide27.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Crossing the Divide]]></Title>
<Notes><![CDATA[So what we’re doing is crossing the divide between Point A and Point B.  Use the mandate, this Point B, this future, this compelling future you’ve created with your client to drive your client into participation.  ]]></Notes>
<notesswfbig>notes/notesbig27.swf</notesswfbig>
<NotesHeightBig>51</NotesHeightBig>
<notesswfsmall>notes/notessmall27.swf</notesswfsmall>
<NotesHeightSmall>109</NotesHeightSmall>
<SlideTime>15</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Crossing the Divide Point A Point B ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="049aafd2-4f38-4d41-89b7-2754fa733934">
<Filename>slide28.swf</Filename>
<BackgroundFile>bgd1l7.swf</BackgroundFile>
<Title><![CDATA[Jackie Goes from Point A to B]]></Title>
<Notes><![CDATA[Jackie’s Point A is that she is stuck at the number two position. She’s a great salesperson, but she lacks administrative skills and experience. She tells you: “I can’t be head of sales because I can’t do reports.”   Her Point B is to become the head of sales….the youngest ever, and the first female to hold the position.  Crossing this divide will be challenging. Your job as her coach is to guide her to use her own abilities to create the future she wants.]]></Notes>
<notesswfbig>notes/notesbig28.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall28.swf</notesswfsmall>
<NotesHeightSmall>225</NotesHeightSmall>
<SlideTime>28</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Jackie Goes from Point A to B Point A Point B ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="49629bef-33a6-40ac-b574-26172da06892">
<Filename>slide29.swf</Filename>
<BackgroundFile>bgd1l2.swf</BackgroundFile>
<Title><![CDATA[Harnessing Jackie’s Hope]]></Title>
<Notes><![CDATA[As Jackie’s coach, what statements can you make to help move Jackie into the participation phase? How can you harness her hope and turn it into faith? ]]></Notes>
<notesswfbig>notes/notesbig29.swf</notesswfbig>
<NotesHeightBig>36</NotesHeightBig>
<notesswfsmall>notes/notessmall29.swf</notesswfsmall>
<NotesHeightSmall>65</NotesHeightSmall>
<SlideTime>10</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Harnessing Jackie’s Hope Think about these questions: As Jackie’s coach, what statements can you make to help move Jackie into the participation phase? How can you harness her hope and turn it into faith?  Exercise ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="b851cad3-e85a-413a-a32c-abe8e5c99239">
<Filename>slide30.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Getting to Point B with Faith]]></Title>
<Notes><![CDATA[Faith is acting into the designated Point B. Faith requires the coachee to engage. Potential alone is insufficient, it is an imposter. Faith is the call and the actual “doing” of the hope generated by leveraging Point B. Faith produces momentum. Faith is the acting out of possibility. Understanding potential is insufficient. Real action produces the wanted results. Faith is doing the work necessary to cross the divide between your current reality and your desired results.]]></Notes>
<notesswfbig>notes/notesbig30.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall30.swf</notesswfsmall>
<NotesHeightSmall>211</NotesHeightSmall>
<SlideTime>33</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Getting to Point B with Faith This is what I am going to do to get what I want. Response ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="214327c7-a06d-4dac-b584-11aeeb164a14">
<Filename>slide31.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Six Phases]]></Title>
<Notes><![CDATA[Now, as you know, the transformational coaching model has six phases and I wanted to go through each phase in short detail with you.You cannot coach what you don’t have a mandate for.  Unless you have a mandate, your client’s going to get stuck in running another lap around the mountain in trying to fix Point A; Point B is your leverage.  Always start knowing where you’re going.  It’s probably better to do something short-term – a 90-day plan; at the longest, six months.  Get clear about this mandate.  ]]></Notes>
<notesswfbig>notes/notesbig31.swf</notesswfbig>
<NotesHeightBig>124</NotesHeightBig>
<notesswfsmall>notes/notessmall31.swf</notesswfsmall>
<NotesHeightSmall>254</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Six Phases ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-six-phases-521x293.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>98</x>
<y>156</y>
<width>524</width>
<height>296</height>
<actualwidth>524</actualwidth>
<actualheight>296</actualheight>
</position>
<framecount>0</framecount>
<duration>36048</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="df1d51b6-54e6-4eeb-86bc-5f4350a750d0">
<Filename>slide32.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Mandate Phase]]></Title>
<Notes><![CDATA[Now during this mandate phase a number of different things happen.  Firstly, it’s a mutual education time; a time when the client is educating you, informing you about their context; about their desires; about what it is that they say they want, especially about Point B.  What is it that they are willing to commit to and what is it that they are willing to participate into that will create a different experience for them today?]]></Notes>
<notesswfbig>notes/notesbig32.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall32.swf</notesswfsmall>
<NotesHeightSmall>196</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Mandate Phase 1. Mandate Phase ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-mandate phase-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>196</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>28577</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="bc6731c5-545c-4cf0-8999-f38afe3cde09">
<Filename>slide33.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Client Responsibilities]]></Title>
<Notes><![CDATA[There’s also an opportunity for you to let the client know how you work.  Remember – our job as master coaches is to always push responsibility back to the client, right from the beginning.  Developing the mandate requires you and me to ask very specific questions.  It requires you and me to set up the relationship in a very specific way, one where we’re continually pushing responsibility for results back to the client.]]></Notes>
<notesswfbig>notes/notesbig33.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall33.swf</notesswfsmall>
<NotesHeightSmall>196</NotesHeightSmall>
<SlideTime>27</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Client Responsibilities Responsibility ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="0c31e02c-9454-4730-8391-949693630f74">
<Filename>slide34.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Guiding Your Client]]></Title>
<Notes><![CDATA[Your client’s going to try and trick you – it’s their job.  They’re going to try and make you as a coach responsible for the outcome.  They’ll say things like, “Coach, what do you think I should do?”  “I’m paying you good money.  You should give me the answer.”  “Isn’t it your job to come up with ideas or come up with answers?”  And that doesn’t mean we can’t come up with ideas; it doesn’t mean that we can’t create solutions for the client.  But it does very specifically mean that you and I need to always make sure that the responsibility lies with the client.]]></Notes>
<notesswfbig>notes/notesbig34.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall34.swf</notesswfsmall>
<NotesHeightSmall>240</NotesHeightSmall>
<SlideTime>33</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Guiding Your Client ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="6f1d3154-b505-43d7-98f6-ac659b79de34">
<Filename>slide35.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Client Ownership]]></Title>
<Notes><![CDATA[I cannot fix your life.  Educate your client, right from the beginning, in the development of the mandate phase that you’re going to be with them 100% of the way.  You’re going to support them, you’ll develop strategy.  In fact, you’ll come up with ideas, but they get to own every idea.  It has to be something that they own that they will really commit themselves into in order for it to come to fruition.]]></Notes>
<notesswfbig>notes/notesbig35.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall35.swf</notesswfsmall>
<NotesHeightSmall>182</NotesHeightSmall>
<SlideTime>28</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Client Ownership ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="3c7e88f9-2674-4079-9dc9-93228394d7a3">
<Filename>slide36.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Coaching Requires Mandate]]></Title>
<Notes><![CDATA[One of the biggest challenges that we have as coaches is that we come from a place of caring; we want to make a difference.  But we cannot coach what we don’t have a mandate for.  Unless your client is willing to commit to a specific future where they will participate, you’re going to find yourself trying to fix the client, trying to live in a place where you’re trying to get the client to feel better rather than getting them into a development plan where they participate in a different way.  Develop the mandate.  You can’t go to Step 2 unless you’ve done Step 1.]]></Notes>
<notesswfbig>notes/notesbig36.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall36.swf</notesswfsmall>
<NotesHeightSmall>240</NotesHeightSmall>
<SlideTime>35</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Coaching Requires Mandate ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="d73b7087-4d62-4cb2-8785-724937a55f69">
<Filename>slide37.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Diagnostic Phase]]></Title>
<Notes><![CDATA[The second phase of the transformational coaching model is the diagnostic phase.  Now, this is really interesting.  This gives the client the opportunity to talk about Point A.  Don’t start Point A unless you’ve really become clear about Point B.  Point B is your leverage to take a look at Point A with some real power and not get stuck in the rut of trying to fix your client or trying to manage your client’s experience in Point A.  Point A is really important once you’ve gotten clear about what Point B is going to look like.  ]]></Notes>
<notesswfbig>notes/notesbig37.swf</notesswfbig>
<NotesHeightBig>95</NotesHeightBig>
<notesswfsmall>notes/notessmall37.swf</notesswfsmall>
<NotesHeightSmall>225</NotesHeightSmall>
<SlideTime>3</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Diagnostic Phase 2. Diagnostic Phase ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-diagnostic phase-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>198</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>34324</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="e00fe232-a6b2-433b-b8e9-7bfdfd45ac26">
<Filename>slide38.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Assessment Elements]]></Title>
<Notes><![CDATA[The diagnostic phase can have a number of different elements.  It could include a 360; it could include an arbitrary assessment, something like the Alpha assessment or the EQ assessment - something that gets the client clear about how they are participating today in their current reality.  ]]></Notes>
<notesswfbig>notes/notesbig38.swf</notesswfbig>
<NotesHeightBig>65</NotesHeightBig>
<notesswfsmall>notes/notessmall38.swf</notesswfsmall>
<NotesHeightSmall>153</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Assessment Elements ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-assessment-elements-521x293.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>98</x>
<y>156</y>
<width>524</width>
<height>296</height>
<actualwidth>524</actualwidth>
<actualheight>296</actualheight>
</position>
<framecount>0</framecount>
<duration>17946</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="16fd3e66-a4bd-4860-978d-8368e7f259a4">
<Filename>slide39.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Discovering Belief Systems]]></Title>
<Notes><![CDATA[The diagnostic phase is one where you’re really uncovering and discovering different ways that the client relates to their future.  What we’re looking at here is what are the strongholds, the belief systems that keep the client from their own possibility.]]></Notes>
<notesswfbig>notes/notesbig39.swf</notesswfbig>
<NotesHeightBig>65</NotesHeightBig>
<notesswfsmall>notes/notessmall39.swf</notesswfsmall>
<NotesHeightSmall>124</NotesHeightSmall>
<SlideTime>17</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Discovering Belief Systems ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="57749a07-8fbe-46b8-bff3-b5a5cd4feb65">
<Filename>slide40.swf</Filename>
<BackgroundFile>bgd1l7.swf</BackgroundFile>
<Title><![CDATA[Jackie’s Fears]]></Title>
<Notes><![CDATA[Up until now Jackie has believed she lacked advanced administrative and analysis skills to reach the number one status she seeks.  Jackie’s skills have brought her so far but she feels they are inadequate to assist her in realizing the mandate. She feels fearful, inadequate, and inexperienced to lead an entire sales team.  These feelings of inadequacy and fear are beginning to stifle her growth and her status as the number two salesperson is beginning to slip. Jackie is beginning to wonder whether she has what it takes, she’s developed an ‘all-or-nothing’ mindset which is beginning to manifest itself in the form of withdrawing her participation from sales related trainings, team building exercises, and continuing education. Her personal life is beginning to feel the impact with things like: fatigue, unhealthy eating habits, lack of sleep, and a slight increase in isolation. Jackie has begun to doubt herself.]]></Notes>
<notesswfbig>notes/notesbig40.swf</notesswfbig>
<NotesHeightBig>196</NotesHeightBig>
<notesswfsmall>notes/notessmall40.swf</notesswfsmall>
<NotesHeightSmall>429</NotesHeightSmall>
<SlideTime>55</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Jackie’s Fears I am inadequate.    Do I have what it takes?    ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="3c85ec29-6bf2-416f-a4b1-0528f07d7aa5">
<Filename></Filename>
<BackgroundFile></BackgroundFile>
<Title><![CDATA[Changing Obstructive Behaviors]]></Title>
<SlideText><![CDATA[Changing Obstructive Behaviors]]></SlideText>
<Notes><![CDATA[Exercise: What are some ways you might guide Jackie to change some of her obstructive behaviors?Response: Your work as a coach here is to support Jackie in seeing alternatives to her current frame by showing distinctions in behavioral possibility. Distinction generates more than “one” option of participation and allows the client to see alternative ways to engage both their current ‘A” and act into “B". Jackie can choose engagement vs. withdrawal in team meetings. She can find resources in the organization vs. shutting down. She can meet with her manager to discuss possible resources to support the need for things to be organized.]]></Notes>
<notesswfbig>notes/notesbig41.swf</notesswfbig>
<NotesHeightBig>124</NotesHeightBig>
<notesswfsmall>notes/notessmall41.swf</notesswfsmall>
<NotesHeightSmall>298</NotesHeightSmall>
<SlideTime>43.052</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<framerate>30</framerate>
<engage>
<filename>data/swf/engage_465/engage.swf</filename>
<trap>false</trap>
</engage>
</Slide>
<Slide id="8190febe-28e5-4eb3-b9c6-705592bfcfcf">
<Filename>slide42.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Understanding Is NOT Transformation]]></Title>
<Notes><![CDATA[A lot of the time these strongholds are unconscious; we’re not aware of them.  Your client has an inkling, a feeling, but no real clarity about what’s here.  This phase is very powerful because what it is designed to produce is understanding.  Understanding is a very dangerous thing because it gives us the illusion of transformation.We think that because we know, we’re different.  Your client thinks because you as a coach have created some understanding for them, some objective view of the way that they’ve been participating, they think that because they know things, that they’re actually different.  ]]></Notes>
<notesswfbig>notes/notesbig42.swf</notesswfbig>
<NotesHeightBig>167</NotesHeightBig>
<notesswfsmall>notes/notessmall42.swf</notesswfsmall>
<NotesHeightSmall>327</NotesHeightSmall>
<SlideTime>13</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Understanding Is NOT Transformation I get it. I finally get it! ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-understanding is not transformation-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>196</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>42370</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="d665add0-75e2-42aa-80c9-5680b5f407f2">
<Filename>slide43.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[The “Ah-ha” Moment]]></Title>
<Notes><![CDATA[Somebody once said, “We can only be disillusioned if we were illusioned in the first place.”  You see, understanding opens up our eyes.  It makes us see what we haven’t seen before.  That moment of understanding – the “ah-ha” moment – the breakthrough that you get in getting it and finally getting what’s been in your way, what’s been keeping you from your possibility, is infatuating.  It feels like a weight’s lifted off your shoulders.  You see the world in a new way.  The trouble is that your client is still participating in the same way they’ve always done.  Just knowing what’s wrong or what is missing does not mean that you’re participating differently.  Participation equals value.]]></Notes>
<notesswfbig>notes/notesbig43.swf</notesswfbig>
<NotesHeightBig>153</NotesHeightBig>
<notesswfsmall>notes/notessmall43.swf</notesswfsmall>
<NotesHeightSmall>327</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[The “Ah-ha” Moment I feel so much better! ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-the aha moment-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>348</x>
<y>196</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>47595</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="53d07cc8-f3aa-4b8f-a14f-8bdd63ee1493">
<Filename>slide44.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Our Job as Coaches]]></Title>
<Notes><![CDATA[Our job as coaches is to create an environment where your client can understand and then design the disciplines and the actions that will get your client into new behavior.  New behavior - new life; new understanding - greater possibility.]]></Notes>
<notesswfbig>notes/notesbig44.swf</notesswfbig>
<NotesHeightBig>36</NotesHeightBig>
<notesswfsmall>notes/notessmall44.swf</notesswfsmall>
<NotesHeightSmall>109</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Our Job as Coaches Now we have to make some changes. I can help you with that. ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-our job as coaches-350x197.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>30</x>
<y>280</y>
<width>352</width>
<height>200</height>
<actualwidth>352</actualwidth>
<actualheight>200</actualheight>
</position>
<framecount>0</framecount>
<duration>16378</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="50d1b1e3-d0b1-40d5-bae5-53d47a368e6b">
<Filename>slide45.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Don’t Settle for Understanding Alone]]></Title>
<Notes><![CDATA[In fact, there’s a Scripture that says, “With understanding or with knowledge, sorrow increases.”  Here’s the danger if we settle for understanding.  If all we gain from coaching is new knowledge, your client will walk away with a greater amount of guilt knowing what’s possible, but not doing what is in their hands to change their life.  Remember – we are always pushing clients to responsibility – responding to their own ability to make a difference in their future.]]></Notes>
<notesswfbig>notes/notesbig45.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall45.swf</notesswfsmall>
<NotesHeightSmall>211</NotesHeightSmall>
<SlideTime>37</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Don’t Settle for Understanding Alone ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="d72a6c66-1b14-4676-b59a-df6e01dc34ad">
<Filename>slide46.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Planning Phase]]></Title>
<Notes><![CDATA[Phase 3 is about planning.  Now this is not about you delivering a five-point plan to your client or how they should live their life.  We’re not in the self-help industry.  We’re in development business.  What we’re doing is getting the client to take ownership and responsibility of the way that they participate.]]></Notes>
<notesswfbig>notes/notesbig46.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall46.swf</notesswfsmall>
<NotesHeightSmall>167</NotesHeightSmall>
<SlideTime>20</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Planning Phase 3. Planning Phase ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="57fa2cb2-c03f-490a-8ca2-85d167bdc63f">
<Filename>slide47.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Create Ownership and Agreement]]></Title>
<Notes><![CDATA[Remember in the planning phase, your objective is to create ownership and agreement.  Take your time.  Explore every different way.  Test the client.  Make sure that they really are clear about what they are committing to.  Explore the things that they might have to give up; the things that they’d have to do differently; things that they might have to start or stop or continue doing in order to have the discipline to produce the results that they’re looking for.]]></Notes>
<notesswfbig>notes/notesbig47.swf</notesswfbig>
<NotesHeightBig>80</NotesHeightBig>
<notesswfsmall>notes/notessmall47.swf</notesswfsmall>
<NotesHeightSmall>211</NotesHeightSmall>
<SlideTime>28</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Create Ownership and Agreement ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="5046ad05-7114-44af-8a2f-7fa0cab52778">
<Filename>slide48.swf</Filename>
<BackgroundFile>bgd1l7.swf</BackgroundFile>
<Title><![CDATA[Jackie’s Plan for Change]]></Title>
<Notes><![CDATA[Remember your conversation with Jackie about alternatives to her obstructive behavior. Let’s go to the next step, and help her create a plan for change.]]></Notes>
<notesswfbig>notes/notesbig48.swf</notesswfbig>
<NotesHeightBig>65</NotesHeightBig>
<notesswfsmall>notes/notessmall48.swf</notesswfsmall>
<NotesHeightSmall>109</NotesHeightSmall>
<SlideTime>9</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Jackie’s Plan for Change ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="857309d6-c13c-4d5d-ba17-624a5d445ea2">
<Filename></Filename>
<BackgroundFile></BackgroundFile>
<Title><![CDATA[Guiding Jackie]]></Title>
<SlideText><![CDATA[Guiding Jackie]]></SlideText>
<Notes><![CDATA[Exercise: Take one of those alternative behaviors and jot down some notes about how you can guide Jackie to develop her plan. Response: For instance, for Jackie to remain engaged during staff meetings, what will she need to do differently? Where will she need to leave her comfort zone? Help her create a scenario for success.  It’s very important that your client commit to achieving specific, measurable objectives as part of this process. In Jackie’s case, she decides to make a one-on-one appointment with her manager to discuss organizational support (admin person or software process). She has avoided this kind of conversation in the past because she didn’t want to expose her weakness to her manager. Before she makes this appointment, you can coach her through the scenario, to help her prepare for the hurdles she might face. Objective is to ask for help vs. complain.]]></Notes>
<notesswfbig>notes/notesbig49.swf</notesswfbig>
<NotesHeightBig>182</NotesHeightBig>
<notesswfsmall>notes/notessmall49.swf</notesswfsmall>
<NotesHeightSmall>414</NotesHeightSmall>
<SlideTime>54.813</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<framerate>30</framerate>
<engage>
<filename>data/swf/engage_466/engage.swf</filename>
<trap>false</trap>
</engage>
</Slide>
<Slide id="a1f71bb0-1191-4f45-8724-17a894036356">
<Filename>slide50.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Where the Rubber Meets the Road]]></Title>
<Notes><![CDATA[Remember – nothing happens without participation.  Your job in this planning phase is to insure that the client does not only mentally agree with you, but has aligned their life in such a way that they are actually going to participate and discipline themself into this new possibility that you have agreed upon.It’s very exciting because this is when the client truly shows their colors.  This is where the rubber hits the road and you get to see what the client really believes.  It’s important that you test all the variables. ]]></Notes>
<notesswfbig>notes/notesbig50.swf</notesswfbig>
<NotesHeightBig>109</NotesHeightBig>
<notesswfsmall>notes/notessmall50.swf</notesswfsmall>
<NotesHeightSmall>240</NotesHeightSmall>
<SlideTime>1</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Where the Rubber Meets the Road ]]></SlideText>
<flashobjects>
<flashobject id="1">
<containerType>movieloader</containerType>
<timelinecommand>articulate</timelinecommand>
<triggerTime>0</triggerTime>
<filename>fm_Mod1-where-the-rubber-meets-the-road-521x293.flv</filename>
<buffertime>5</buffertime>
<browserOptions/>
<position>
<x>98</x>
<y>156</y>
<width>524</width>
<height>296</height>
<actualwidth>524</actualwidth>
<actualheight>296</actualheight>
</position>
<framecount>0</framecount>
<duration>34168</duration>
<framerate>0</framerate>
</flashobject>
</flashobjects>
<framerate>30</framerate>
</Slide>
<Slide id="b3042f54-6c06-4e2e-8354-ab3915b597d3">
<Filename>slide51.swf</Filename>
<BackgroundFile>bgd1l5.swf</BackgroundFile>
<Title><![CDATA[Do the Planning Well]]></Title>
<Notes><![CDATA[There’s a number of different things that we’re going to show you in some of the other online learning on how to do this.  Do the planning and do it well.  Take your time.  Remember the old adage that says this: “If you fail to plan, you plan to fail.”]]></Notes>
<notesswfbig>notes/notesbig51.swf</notesswfbig>
<NotesHeightBig>51</NotesHeightBig>
<notesswfsmall>notes/notessmall51.swf</notesswfsmall>
<NotesHeightSmall>124</NotesHeightSmall>
<SlideTime>17</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>1</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Do the Planning Well If you fail to plan, you plan to fail. ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="cd9f8b6f-fe22-4606-a9fc-c12face042b7">
<Filename>slide52.swf</Filename>
<BackgroundFile></BackgroundFile>
<Title><![CDATA[Module Review Quiz]]></Title>
<SlideText><![CDATA[Module Review Quiz]]></SlideText>
<Notes><![CDATA[Select the best answer. You must answer 5 of 6 questions correctly to pass.]]></Notes>
<notesswfbig>notes/notesbig52.swf</notesswfbig>
<NotesHeightBig>36</NotesHeightBig>
<notesswfsmall>notes/notessmall52.swf</notesswfsmall>
<NotesHeightSmall>65</NotesHeightSmall>
<SlideTime>6.81799983978271</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>false</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<framerate>30</framerate>
   <quizobjects>
   <quizobject id="1">
   <triggerTime>0</triggerTime>
   <containerType>inplayer</containerType>
   <filename>data/swf/quizmaker_469/quiz.swf</filename>
   <version>1</version>
   <trap>false</trap>
   <quizmakerOptions>
   <datapath>data/swf/quizmaker_469/quiz_content</datapath>
   <replaycount>-1</replaycount>
   <advancemode>AdvanceAtWill</advancemode>
   <finishaction>
   <pass actiontype="action"><![CDATA[54]]></pass>
   <fail actiontype="action"><![CDATA[53]]></fail>
   </finishaction>
  <lmscompletion>
      <pass>passed</pass>
      <fail>incomplete</fail>
   </lmscompletion>
   </quizmakerOptions>
   </quizobject>
   </quizobjects>
</Slide>
<Slide id="dc597e1a-e6b5-4ccb-be49-74c390b50914">
<Filename>slide53.swf</Filename>
<BackgroundFile>bgd1l2.swf</BackgroundFile>
<Title><![CDATA[Please Review]]></Title>
<Notes><![CDATA[You can review the material in this module by clicking the Outline tab on the left. Then return to the quiz and try again.]]></Notes>
<notesswfbig>notes/notesbig53.swf</notesswfbig>
<NotesHeightBig>22</NotesHeightBig>
<notesswfsmall>notes/notessmall53.swf</notesswfsmall>
<NotesHeightSmall>65</NotesHeightSmall>
<SlideTime>9</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>true</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>default</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Please Review Click the Outline tab Review material Retry quiz Retry Quiz ]]></SlideText>
<framerate>30</framerate>
</Slide>
<Slide id="1f4993b9-14bc-446e-b121-07b91ebd58c8">
<Filename>slide54.swf</Filename>
<BackgroundFile>bgd1l2.swf</BackgroundFile>
<Title><![CDATA[Module 1 Complete]]></Title>
<Notes><![CDATA[Congratulations! You have finished this module. Please click the EXIT button at the top right, or simply close this browser window, to proceed to the next module.]]></Notes>
<notesswfbig>notes/notesbig54.swf</notesswfbig>
<NotesHeightBig>36</NotesHeightBig>
<notesswfsmall>notes/notessmall54.swf</notesswfsmall>
<NotesHeightSmall>80</NotesHeightSmall>
<SlideTime>11</SlideTime>
<waitforuser>true</waitforuser>
<Hidden>true</Hidden>
<navlocked>false</navlocked>
<branch>
<prev>cd9f8b6f-fe22-4606-a9fc-c12face042b7</prev>
<next>default</next>
</branch>
<DisplayMode></DisplayMode>
<level>0</level>
<PlayListId>-1</PlayListId>
<annotations>
</annotations>
<SlideText><![CDATA[Module 1 Complete Ready for Module 2 Click EXIT button above or close browser window to proceed ]]></SlideText>
<framerate>30</framerate>
</Slide>
</Slides>
</Presentation>
